Terms & Conditions

- Isabloom Floral Design products may vary from time to time from the product images shown online.

- Isabloom Floral Design products may be delivered fresh and in bud to ensure longer life.

- All Isabloom Floral Design products should be cared for using the instructions on the message card provided.

- All Isabloom Floral Design products are subject to availability. In the event of a supply difficulty we will substitute for something similar to the same value or more.

- If we are unable to substitute and therefore unable to produce the order you will be notified straight away.

- In the event Isabloom Floral Design provide hired equipment we will not be responsible for any injury or damage to persons or property caused by the hired goods. The hirer is solely responsible for the items and returning them in the same condition they received the goods in otherwise the full value will be charged.

- An Isabloom Floral Design wedding quote will be sent to you within 7 days of your initial consultation. A 10% non-refundable deposit will need to be paid to secure the date. The balance will be due 1 month before the wedding date.

- Cancellation of a wedding 2 months or more before the wedding will incur no extra fee. Cancellation 1 month or less of the wedding date would require the full payment to be made.

- Incorrect personal details on an order can delay delivery so please ensure the full address details, including accurate postcode and your daytime contact telephone number or e-mail address is included. We will notify you of any delays or problems via these details.

- No Refunds on plants.

- No refunds on fresh flowers

- No refunds on dried flowers

Isabloom Floral Design hopes that you are completely happy with our products. However, in an unlikely event you are not then please get in touch within 72 hour notice with a picture of the issue and we will deal on a case by case basis.

Unfortunately, after 72 hours your case cannot be dealt with.